Our 3 tier support network makes the journey of becoming an au pair easy from start to finish. It is designed to ensure a member of the Cultural Care Au Pair staff is available to answer questions, solve problems and provide you with all the support you need 24 hours a day.

Your local Cultural Care Office
The Cultural Care Au Pair office in your home country will be your first point of contact. All our offices are staffed by people with a wealth of experience so they can guide you through the application process, discuss what you are looking for in a host family and communicate with our staff in the USA on your behalf. Once you have decided upon a family they will make your travel arrangements and help prepare you for your year in America.

Cultural Care Program Directors
Once in America you will have the support of a team of Cultural Care Program Directors. Program Directors are based in our Boston office and supervise our teams of LCC’s who are all around the country. Like your LCC, they are available for guidance at any time.

Cultural Care Local Representative
One of the most important faces during your year will be that of your Local Childcare Coordinators or LCC. They are members of Cultural Care Au Pairs' staff based in the areas where we have host families. The LCC interviews your host family, contacts you within 48 hours of your arrival at your host family, and organises monthly meetings with the other au pairs in your area. They are available 24 hours a day if you need them as well as a 24 hour toll-free emergency telephone number for our Boston office. Whatever the problem Cultural Care Au Pair is always on hand to listen, help and advise.